Broadcast log
Deployment tapeEpisodes and deployment tape
The tech is idling in the driveway. Dispatch is on hold with the customer.
Somewhere in that stack of AI tools an owner just paid for is the reason. Every episode is a specific job a shop tried to hand to AI. Not thought-leadership. Deployment tape.
Ep.
Working title
Status
001
The voicemail that cost you $180K last year
Tool walkthroughOne HVAC shop points an AI voice agent at after-hours calls. Live setup, end to end, including the first booking.
IN EDIT
002
Why our five-star Google reviews stopped mattering
Operator interviewA $20M residential shop on the review-automation stack that quietly moved their booked-job rate.
IN EDIT
003
Dispatch AI: who's actually running the board
PanelTwo contractors, two vendors, one call. Cameras on. Nobody edits the awkward parts out.
IN EDIT
004
Your best closer, replayed at 2am
Tool walkthroughSales-call coaching AI on real recordings. Real scoring. What the tool catches that a sales manager misses.
IN EDIT
005
We rebuilt the service software stack around AI. It did not go how you think.
Operator interviewAn owner walks the after-picture of a field-service stack rewired around AI. What broke. What stuck.
IN EDIT
006
Pricing AI: hype vs. what actually bills
PanelEstimating and pricing tools judged the only way that counts. By the margin they leave on the invoice.
IN EDIT
Follow on Apple Podcasts, Spotify, and YouTube.